Refund and Returns Policy
Thank you for shopping with Green Trove. We take pride in offering high-quality home decor items designed to enhance your living space. Please read our Refund and Returns Policy carefully before making a purchase.
1. No Return or Refund Policy
All sales made through our website are final. Due to the fragile and decorative nature of our products, as well as hygiene and handling concerns, we do not accept returns or provide monetary refunds.
2. Damaged or Incorrect Orders
If you receive an item that is:
- Damaged during transit
- Defective, or
- Incorrect from what you ordered
Please contact us within 24 hours of delivery.
To report an issue:
- Email us at support@greentrove.in
- Include the following details:
- Your Order ID
- A brief description of the issue
- Clear photographs of the product and packaging
Once we verify the claim, we may offer a replacement item at our sole discretion.
Note: No refunds will be issued. If approved, the replacement will be shipped within 3 to 5 business days.
3. Order Cancellations
Orders cannot be canceled once they have been placed and processed. Please double-check your order details before confirming your purchase.
Need Help?
For any questions, feel free to reach out to us at
📧 support@greentrove.in
We appreciate your understanding and thank you for supporting Green Trove!